ECDP Operations — Privacy notice

Effective November 14, 2026. This notice covers the internal ECDP Operations integration operated by Emerald Coast Drone Pros LLC. Our website privacy notice separately describes the public service-request website.

Information used

The integration uses staff identity and assignment, customer and job references, relevant contact information, site locations, service requests, scope descriptions, proposed and approved deliverables and prices, and quote-related Slack messages. The QuickBooks Accounting connection can read company identity, approved customer and service-item records, and the estimates it prepares or verifies. Connection tokens and technical action references support authentication and recovery. Do not enter raw card data, account passwords or unrelated sensitive information in this application.

Purpose and providers

We use this information to scope requested drone services, draft and approve accurate customer documents, coordinate assigned staff, create approved unsent estimates, and recover incomplete actions. Twenty stores job and scope history; n8n coordinates workflows and stores connection credentials; Slack carries staff conversation and approvals; QuickBooks holds accounting documents. Relevant job scope, location and conversation context may be processed by OpenAI to draft wording and advisory estimates. Staff review AI output before committing customer scope or prices. Provider use and retention are governed by the applicable business accounts and provider agreements.

The operational runtime and private CRM are hosted on an owner-managed computer. Cloudflare provides public informational pages and HTTPS routing and may process ordinary request and connection metadata to operate and protect those services. These app pages do not set advertising cookies or load advertising analytics. We do not represent that every third-party provider processes data in one country. We do not sell personal information or use this integration for advertising, consumer profiling or training our own general-purpose model.

Access and safeguards

Application access is restricted to authorized staff and their assignments, with separate pilot scope approval and owner accounting approval. The integration uses provider authentication, private management interfaces and durable action records. Public app pages do not expose customer, quote or accounting records. No safeguards eliminate every risk; report a suspected access problem to the owner promptly.

Retention and disconnection

We retain job correspondence, accepted scope, approvals and accounting references while needed to perform work, maintain business records, resolve issues and meet applicable obligations. Technical histories and backups may retain prior versions. Retention differs between the operational store and each provider's records. Disconnecting QuickBooks revokes future API access after provider revocation; it does not automatically delete estimates, accounting records, job history or backups. Contact us for a correction, access or deletion request so we can review the applicable records and obligations. We do not promise an automatic full purge on disconnection.

Your requests and contact

Contact cole@ecdronepros.com, +1 850-737-3009, or Emerald Coast Drone Pros LLC, 8546 Lost Shaker Way, Panama City Beach, Florida 32413, United States. Include a relevant job reference when available, and do not send passwords or payment-card details. We may verify your relationship to a record before providing access or making a change. Changes to this notice will carry an updated effective date.